FAQs
If you have a question about our Container Storage or Self-Storage solutions, then please refer to the FAQ below. If you need further support, then contact a member of our team and we’d be glad to assist.
How do I know how much space I'll need?
A 20' container holds the contents of a three-bed — simply call now to chat through options.
What is the minimum length of time I can store?
Our minimum charge is three month's storage; you can store for less than that, but the charge will be for at least three months.
How safe are my possessions?
Security of all sites is paramount.
- Electric gates – unique access codes for each customer
- Perimeter fencing
- State-of-the-art CCTV
- Professional monitoring of CCTV
- Manor Farm site has live-onsite owners
What access will I have?
All sites have access 7am–7pm, 7 days/week as standard. Regular or occasional access outside those hours is normally possible by arrangement.
What information will I need to supply in order to secure my unit?
We require:
- ID verification – passport or driving licence
- DD mandate completed
- Digital signature on Storage Agreement
This can all be done online OR in the main office at Manor Farm, at customer's preference.
Padlocks
- Armoured padlocks are strongly recommended.
- Secondary padlocks are encouraged.
How much notice do I need to give?
One month's notice is required.
Insurance
Customers are required to insure their goods; details of recommended insurers covering the self storage industry can be supplied if required.